Bringing a Vision to Life
Makeup Geek, an expanding brand in the personal beauty industry, has gained recognition and popularity by providing quality products at fair prices, and by educating customers on how to use their products. Effective social media marketing and influencer product launches skyrocketed them into the Inc. 500’s Fastest Growing Companies in 2015. Since then, Makeup Geek has partnered with Target, Ipsy, BeautyBay, and other retail groups to expand the brand’s customer base.
Makeup Geek needed the long-term support of both a digital agency and ecommerce development team to maintain company growth, keep up with industry trends, and implement the best-possible commerce platform. They needed a partner that would understand their vision and provide strategic ecommerce guidance and development support. A partner like CQL.
CQL worked with Makeup Geek to elevate the brand’s image, expand their marketing and store presence, create an improved commerce experience through Shopify Plus, and simplify their technology stack. Makeup Geek’s captivating new brand and improved user experience have helped build the company’s reputation in the highly competitive personal beauty industry.
Let your Beauty Show
Makeup Geek selected Shopify Plus to be its new ecommerce platform and paired it with a design that would set them apart from other beauty brands. Together, we developed three unique experiences that aligned with customer needs and the brand vision: a one-of-a-kind Create Your Own Palette customizer tool, shoppable tutorial pages, and VIP influencer pages.
A Transition from CTO to CMO
Makeup Geek’s small ecommerce team operates in a very competitive and fast-paced cosmetic industry. They needed CQL to replatform the brand onto Shopify Plus and streamline their tech stack, which empowered their team to focus on marketing and not technology. Makeup Geek could then respond more quickly to industry trends, develop promotions, and add site features, without worrying about scalability or uptime.
The new Shopify Plus site allowed the Makeup Geek team to enhance the website experience with faster load times, new features for customers, and a brand-aligned user experience. Makeup Geek was able to reduce their website maintenance and technical debt spend, which allowed them to allocate more attention and dollars to marketing and growth initiatives.
A Brand Built for Beauty
Makeup Geek had a vision for new packaging and branding that would marry artistry with expression. Our Experience Design team composed brand boards and persona comparisons to define customer journeys, brand touch points, and a new visual design. From there, brand refinements (logo, fonts, color palette, and product packaging) were developed to represent a mature brand and expose customers to a new, integrated brand experience.
Long-Term Partner & Growth Strategy
CQL developed an integrated campaign paired with a comprehensive plan across Makeup Geeks’ digital channels to bring its new branding to market. Our multi-channel strategy mapped out email, social, and live digital events paired with paid marketing on Google Ads, Facebook, and Instagram. We introduced paid search and retargeting campaigns for existing customers, refined audience algorithms to find new customers, and identified new digital cross-sell and upsell opportunities. These multi-channel efforts led to a record-smashing success that has propelled Makeup Geek into its next chapter.