CQL has extensive expertise in multiple cloud services like Amazon AWS, Microsoft Azure, and Heroku. Whether you are managing a global ecommerce marketplace or streamlining rich-media content to multiple markets, CQL provides cost effective and secure deployments that scale on demand, distribute content to the world, all while releasing updates with zero down time.
CQL monitors its data center 24 hours a day, 7 days a week, to ensure that CQL customers receive service consistent with the industry and contractual standards. CQL’s Network Operations Center (NOC), located in Grand Rapids, MI, manages the Data Center Facility as well as all customers located within the Data Center.
The Secure Sockets Layer protects data transferred over HTTP using encryption enabled by a server’s SSL Certificate. All Data Center customers are located on a secured domain, which enables a secure session that guarantees privacy and data integrity.
CQL has established a secure hosting environment on-site, where security personnel monitor the facility 24 hours a day. Access to servers requires multiple levels of authentication.
The security infrastructure is regularly audited and inspected by industry-leading third party auditors and security experts.
CQL’s Managed Firewall Solution CQL utilizes a Fortinet firewall to protect Data Center customers, and to supervise and prevent unauthorized users from gaining access to the application.
Knowledgeable professionals work to define and implement your security policy.
Fortinet Firewall offered to eliminate lost sessions for users.
7 days a week, 24 hours a day, 365 days a year.
Notification of server(s) excessive activity and failure reports.
Telephone support available.
CQL conducts a disk backup plan in addition to Data Center customers’ application requirements. CQL offers a comprehensive Managed backup solution for Data Center customers’ dedicated servers.
CQL’s E-Mail service utilizes Rockliffe Mailsite E-Mail software, which is a full-feature POP3/IMAP E-mail services with optional SPAM filtering, Virus Scanning and a web based e-mail client for traveling or remote users.
All Data Center customers’ servers within CQL receive basic monitoring as part of their account. Our basic monitoring provides a comprehensive suite of performance and utilization monitoring services to allow all Data Center customers to plan for future needs.
Data Center customer passwords are stored and transmitted in encrypted format at all times. Data is housed in CQL’s secure hosting facility, which provides enhanced physical security, fire protection and electronic shielding.
For application protection, users must log on using a combination of department and user identifiers as well as their encrypted password. Department administrators have the option to force password changes for users by a specified number of days. There are user groups set up by each department to limit internal department access to customer accounts. All calls to the database validate the department before performing queries or procedures.
CQL offers online management reports to all Data Center customers. These reports show statistics and analysis on the Data Center customers’ servers. These reports detect potential problems not identified through our basic monitoring technologies, and CQL Data Center customers receive performance reports and graphs to assist them in making important strategic decisions on how to handle current and future growth.
CQL monitors the Data Center customers’ servers 24 / 7 / 365 to insure that Data Center customers’ servers are available and working around the clock.
CQL understands the critical need for reliable primary and secondary DNS services. CQL offers multiple and single DNS services based on CQL Data Center customers’ requirements.
CQL is committed to serving its Data Center customers by consistently providing professional security vulnerability assessment, system design, project management, and security program management support services.
CQL offers a wide variety of data recovery solutions including: