A Look Inside: Gorgias Helpdesk & Live Chat
Gorgias is the helpdesk and customer service software exclusively for e-commerce businesses. It meets all your needs for keeping up with customer requests and staying organized.
The intuitive UI in Gorgias allows you to centralize all of your customer interactions in one feed – from website forms and live chat to social media comments and messages. Your team can engage with customers at every touchpoint, increase conversion rates by turning visitors to shoppers, and get a view of the full customer journey, including orders, chats, returns, loyalty points, and more.