CQL & Rise.ai: Elevating the Customer Experience and Driving Growth through Gifting, Store Credit, and Loyalty Strategies

The Unified Platform for Customer Store Credit & Gift Cards

Rise.ai streamlines all store credit rewards and compensations into a single customer balance—driving up to 4x in Repeat Purchase Rates (RPRs).

Rise.ai is a pioneering Store Credit & Gift Cards platform designed to enhance customer retention, drive repeat purchases, and strengthen brand loyalty—all while offering a streamlined and intuitive experience for issuing and redeeming customer credits.

CQL helps brands leverage Rise.ai to facilitate tailored engagement workflows, covering loyalty, cashback rewards, refunds, compensations, and unique gift card experiences. With seamless integration into any tech stack, Rise.ai customizes rewards based on customer interactions, offering a unified digital wallet for easy redemption and ultimately enhanced customer experience.

Their primary benefits include:

  • The unified wallet – consolidating gift cards, cashback rewards, and compensation credits into one place for transparency and ease of use, both online and with custom integrations to your POS.
  • Frictionless customer experience – featuring one-click apply to credit and direct integration to customer accounts for full and balanced visibility.
  • Increase purchase power – providing customers with more opportunities to engage with your brand and making them aware that they have more to spend.
  • Personalized rewards – offering actionable insights and tailored workflows to empower merchants and delight customers.

About Rise.ai

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“Our collaboration with CQL has been exceptional. Their focus on delivering outstanding service, fostering growth, and embracing innovation aligns perfectly with the mission we pursue at Rise.ai. Working with a partner that shares our dedication to customer success has made every interaction seamless and impactful.”

Adam Folkman

Head of Partnerships

RISE.AI

Innovating Customer Retention to Drive Business Success

CQL leverages Rise.ai to help brands transform customer interactions, driving stronger loyalty and measurable growth.

Rise.ai’s flexible loyalty platform enables brands to engage customers with personalized rewards, fostering long-term loyalty. Customers can earn store credit, redeem gift cards, and access tailored incentives, increasing repeat purchases and lifetime customer value.

Rise.ai also helps brands unlock new revenue streams by enabling gift card purchases as meaningful presents while encouraging higher spending with store credit.

To support seamless omnichannel experiences, Rise.ai integrates effortlessly into any tech stack, powered by advanced API and webhook capabilities, ensuring consistent engagement across all customer touchpoints.

Customer Digital Wallet
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“Our partnership with Rise.ai enhances the solutions we provide to our ecommerce clients, with seamless integrations and scalable solutions that deliver amazing customer experiences.”

mary krause

Partner Manager

CQL