CQL and Microsoft Dynamics: Automating Ecommerce Operations to Deliver a Flawless Customer Experience​

Microsoft Dynamics 365 Integration Solutions

Microsoft Dynamics 365 is a set of cloud-based, enterprise accounting and sales software products that combines components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tools. This wide range of applications can be used individually or together, providing businesses with a comprehensive solution for managing their operations and customer interactions.

By integrating MS Dynamics 365 with your eCommerce Platform, this comprehensive suite allows businesses to manage various aspects of their operations within a single platform, promoting efficiency and data consistency. As a SaaS solution, you can modify the system to meet your unique business requirements, adjusting the logic and configuration, while still benefiting from regular software updates.

CQL’s ecommerce platform integrations with MS Dynamics 365 allows you to sync customer data, product information, inventory, orders and order status, as well as financial data including invoices, payments, and tracking, giving your business real-time views of your customers and providing an enhanced customer experience.

Integrating MS Dynamics 365 with ecommerce platforms such as Shopify, Salesforce, and BigCommerce, is done primarily through the APIs that are provided by Microsoft, however the use of middleware or integration platforms like Boomi and Celigo may also be used. A seasoned integration specialist like CQL can provide the technical expertise around both MS Dynamics 365 and your eCommerce platform based on your unique business requirements.



Coldwater Creek
SP Industries

About Microsoft Dynamics 365​

Salesforce Commerce Cloud MS Dynamics Integration​

Automate accounts, customers, contacts, opportunities and sales orders between Salesforce and MS Dynamics 365 Business Central through an integration that provides real-time visibility to inventory, sales, and financials.

Salesforce + Microsoft Dynamics
Shopify + Microsoft Dynamics

Shopify MS Dynamics Integration​

Connecting the easy-to-use eCommerce and merchant experience of Shopify with the comprehensive business management capabilities of MS Dynamics 365 to manage the complexity of business operations and receive real-time insights from connected data.

BigCommerce MS Dynamics Integration​

Integrate MS Dynamics 365 with BigCommerce to save your business time and money by eliminating the need for manual data entry between business systems. Automate orders, inventory, shipping/tracking information, customer data, product data, and more through a seamless connection.

BigCommerce + Microsoft Dynamics