CQL Acquires Riess Group: Read the Press Release
CQL Acquires Riess Group: Read the Press Release
AI adoption is rapidly accelerating, with 39% of shoppers reporting using an AI chat at some point in their buying journey. Shopify has strategically partnered with OpenAI to integrate shopping into their platform, so customers can shop and purchase products without leaving an AI application. We offer 5 areas of AI services to guide you on your brand’s AI strategy.
AI personalization uses machine learning to analyze customer data and deliver a unique, real-time experience to your customers. Our AI personalization services focus on AI-driven website content, site merchandising, product recommendations, and marketing content to help foster long-term loyalty and increase customer retention.
AI-powered predictive analytics uses machine learning to analyze historical and real-time data to forecast future trends and outcomes. Our AI predictive analytics help our brands make better product recommendations, anticipate customer needs, and forecast demand.
AI agents can understand complex queries, analyze customer sentiment, and proactively offer personalized support to your customers. Unlike chatbots that follow scripts, AI agents can act as virtual customer service representatives or personalized shopping assistants, guiding customers through their buying journey, checking orders, and even completing purchases.
Go beyond traditional SEO by optimizing your brand’s content for AI-powered search engines. We can help your brand with: structured data (a machine-readable “cheat sheet” of the site’s content), LLM agent crawlers (to understand the content’s meaning and context); and content strategy (create direct, natural language answers that are easily scannable by both AI and humans).
Generative AI is helping our brands scale and manage new content at scale. We can generate engaging SEO-friendly copy for product data and descriptions, as well as leverage AI to aid in image creation, editing, and animation.
As AI continues to evolve, it’s important for your brand to be reviewing your AI strategy. From staying up to speed with Shopify’s latest changes to optimizing product data and streamlining operations, CQL is ready to be your AI strategic partner.
