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Careers at CQL

As one of the nation’s leading digital agencies, we are always looking for the next great member. Outrageously talented developers, UX designers, and business thinkers are encouraged to get in touch.

Not all companies genuinely care about their employees, but CQL strives to be one of those rare finds. Along with offering a variety of benefits including group healthcare/dental/prescription coverage and a company matched Simple IRA, our employees know they can rely on CQL to look out for them.


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CQL Perk 01

Relaxed, Casual Setting

No offices, no layers, no boundaries. A tie never helped us develop great ideas.

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CQL Perk 02

Lab Time for Personal Development

Lab time is our way of letting genius happen. We prove it by running lab days on a regular basis.

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CQL Perk 03

Active Lifestyle

From board games, to ping pong to basketball and biking: We are competitive in nature, and we aren’t afraid to show it.

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CQL Perk 04

Bi-Weekly Massages

Oh, by the way, did we mention a massage therapist comes in every two weeks?

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CQL Perk 05

Flexible Work Hours

To help you prioritize life outside of the office, we support your schedule.

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CQL Perk 06

Community

Employees across the company participate in TEDx, GiveCamp, Girls Who Code, Junior Achievement HIS Home and AMG Guatemala, to name a few.

Positions Available

We are always looking for our next great team member. Here are a few positions we have available today:

Salesforce Commerce Cloud (Demandware) Developer

We are seeking this role for either our Grand Rapids or Ann Arbor locations.

CQL is:

  • An awesome team of the best design thinkers, software craftsmen, growth hackers and business explorers
  • Working with large international brands that will challenge you to be as invested in their work as they are
  • Committed to delivering exceptional solutions using the newest technologies to our diverse client base
  • Constantly looking for ways to improve – coding knowledge, productivity, and experience
  • Dedicated to making sure you have the flexibility to have a life in addition to working hard and having fun

Skills We Desire:

You are a creative thinker who can demonstrate your skills and talents designing systems and writing great software. You possess:

  • Experience being a team lead
  • 3+ years of experience with Java, PHP, and JavaScript
  • Proficiency in industry standards, such as Web Services, JSON, JavaScript/jQuery, and XML
  • Experience with MVC and Object Oriented Programming concepts
  • Knowledge of front-end technologies: CSS3, Less, HTML5
  • Working knowledge of version control systems (experience with Git a plus)
  • Great communicator with good interpersonal skills and the ability to communicate effectively at both a business and technical level
  • Desire to be part of a great team, and possess a positive outlook
  • Excited to lead technical design & planning of implementations

You'll impress us with

  • Salesforce Commerce Cloud Certification (a plus, but possess the aptitude to master this commerce platform)
  • Prior ecommerce experience
  • Experience Integrating 3rd Party APIs (Google Merchant Center, Google Tag Manager, Facebook, etc.)
  • Quick Wit and Good Puns
  • Proven ability to work with product/project managers and stakeholders to help refine and capture software requirements in an iterative fashion
  • Ability to QA their work and deliver projects on-time and on-budget
  • Write elegant, efficient and well documented code

CQL offers an excellent benefits package to full-time employees including medical, dental, vacation, as well as many other benefits. CQL is an equal opportunity employer (EOE) and strongly supports diversity in the workforce.

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Senior Project Manager

We are seeking this role for either our Grand Rapids or Ann Arbor locations.

Overview

Are you someone who thrives in the delicate balance of successfully managing the needs and desires of the Customer, the Project Team, and the Sales Team, as it relates to the successful delivery of a software solution? If so, you might be the perfect candidate for CQL. The successful Project Management candidate will be an exceptional communicator who can demonstrate their ability to understand the goals of any project, and effectively manage expectations of each of the stakeholders in the project. In addition, this candidate should possess a related design or technical related degree, and have a minimum of 3-5 years of experience as a PM. PMI Certification a plus. Project Server experience a plus. How does CQL define a successful project as it relates to the role of Project Manager? It starts with a commitment to stakeholder needs defined as:

Customer:

  • Does the customer understand what is being delivered and when?
  • Is the customer receiving regular, transparent updates on the project?
  • Is the project being delivered on time and in budget?
  • Does the customer understand why Change Orders are being requested?

Project Delivery Team:

  • Is the project set-up for success right from the start (e.g., customer expectations set correctly, proper team allocated to the solution, reasonable timing for delivery, etc.)?
  • Do the project deliverables match what has been communicated to the Project Team?
  • Has the Sales Team communicated all promises made to the customer?

Sales Team:

  • Are there any challenges to delivering the solution on time and on budget?
  • Is the customer receiving regular, transparent updates on the status of the solution?
  • Have any impediments arisen in the delivery of the solution that needs to be conveyed to the customer?
  • Is any additional information needed from the customer that will help secure a positive outcome for the development of the solution?

Company:

  • Is the solution in jeopardy of being delivered on time and within budget?
  • Do we have an effective allocation of team members on projects?
  • Are there any known impediments that need to be conveyed to the customer, and if so, what feedback is being received from the customer?
  • Is the Project Manager effectively managing time, money and talent working together in the delivery of the customer solution?

Responsibilities:

The successful candidate will have, at a minimum, the following responsibilities:

Project /Practice Management:

  • Creates/executes project work plans and revises as appropriate to meet changing needs and requirements
  • Identifies team members needed and assigns individual responsibilities
  • Effectively applies methodology and enforces project standards, including Burndown Charting and Test Plans
  • Conducts sprint retro meetings
  • Creates project change orders
  • Prepares for engagement reviews and quality assurance procedures (e.g., creating testing plans)
  • Minimizes our exposure and risk on project
  • Ensures project documents are complete, current, and stored appropriately

Project Accounting:

  • Tracks and reports team hours and expenses on a weekly basis
  • Manages project budget - Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project
  • Analyzes project financial measurements and communicates to the organization

Core Competencies:

The successful candidate will possess abilities in the following areas:

Communication

  • Manages day-to-day customer interactions and expectations
  • Communicates effectively with customers and Project Team to identify needs and evaluate alternative business solutions
  • Continually seeks opportunities to increase customer satisfaction and deepen customer relationships
  • Facilitates team and customer meetings effectively
  • Keeps customer regularly updated on the delivery progress of their solution
  • Understands how to communicate difficult/sensitive information tactfully

Business Development

  • Identifies business development and "add-on" sales opportunities as they relate to a specific project
  • Assists with proposal efforts including completing project scoping
  • Effectively conveys our message in both written and verbal development discussions

Technical Understanding

  • Possesses general understanding in the areas of application programming, database and system design
  • Understands Internet, Intranet, Extranet, Mobile and Customer/server architectures
  • Maintains awareness of new and emerging technologies and the potential application of such

Leadership

  • Inspires coworkers to attain goals and pursue excellence
  • Identifies opportunities for improvement and makes constructive suggestions for change

Teamwork

  • Effectively utilizes each team member to his/her fullest potential
  • Motivates team to work together in the most efficient manner
  • Keeps track of lessons learned and shares those lessons with team members
  • Mitigates team conflict and communication problems

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Digital Analyst

We are seeking this role for either our Grand Rapids or Ann Arbor locations.

Main Responsibilities

CQL is looking for a Digital Analyst to work within our Digital Strategy team. The successful candidate will be responsible for working with a portfolio of clients B2B and B2C to assist in: conducting for analytics audits applying that data to implement measurement strategies and A/B testing measures that align with client marketing and business objectives; produce meaningful marketing KPI dashboards and delivery of monthly, cross-channel performance reports with actionable insight. The role will also involve conducting conversion optimization consultancies, with the aim of improving efficiency in clients’ digital marketing strategies and increasing ROI. The successful candidate will not necessarily come from a pure web analytics background but an excellent, in-depth level of knowledge in digital marketing, along with experience in strategic and analytical management of digital campaigns is essential.

  • Strategy - Identifying client objectives and advising on suitable measurement strategies for website and digital marketing
  • Strategy - Assist in conducting audits and gathering key data insights: SEO, Competitive, Keyword, Consumer, etc.
  • Strategy - Benchmarking performance across all online channels and advising on KPIs
  • Strategy - Using methodical performance analysis to influence/support campaign strategies
  • Reporting and Analysis - Developing custom marketing dashboard concepts for client reporting
  • Reporting and Analysis - Reporting on key metrics, analyzing and interpreting trends and providing actionable insights based on available analytics data
  • Reporting and Analysis - Analyzing the effect of different online and offline channels on each other and developing and implementing innovative strategies for improvement and growth
  • Reporting and Analysis - Analyzing online user behavior, conversion data and buyer journeys, funnel analysis and multi-channel attribution
  • Reporting and Analysis - Performing ROI analysis to evaluate efficiency and effectiveness of different marketing campaigns
  • Reporting and Analysis - Performing ad-hoc analytics and conversion optimization for clients and influencing conversion optimization strategies with solid analytical data
  • Reporting and Analysis - Delivering regular reporting and analysis documentation to clients and presenting findings or test results in person or via conference calls
  • Analytical and Technical - Goal Setup and Campaign tagging and additional on-site tracking
  • Analytical and Technical - Spotting potential to implement innovative new methodologies and improve analytical procedure
  • Analytical and Technical - Using available data sources to deep dive and troubleshoot campaign (and overall) performance issues and propose methodical optimization tests, both on-site and campaign based
  • Key Skills and Experience - 3-5 years experience working in B2B and B2C analytics and digital strategy execution
  • Key Skills and Experience - Experience in working within a marketing/business intelligence environment
  • Key Skills and Experience - High level of experience working with analytical software: Google Analytics Certified, Google AdWords Certified, experience with Google 360, Google Tag Manager, SEO MOZ
  • Key Skills and Experience - High level of experience in data analysis techniques and utilization of GA dashboard tools, and other tools to conduct audits and reporting
  • Key Skills and Experience - High level of experience setting up and running campaigns in Google AdWords and other paid search platforms
  • Key Skills and Experience - Strong proficiency with PowerPoint/Excel for producing client reports and presentations
  • Key Skills and Experience - Experience in identifying and validating strategic and tactical marketing objectives
  • Key Skills and Experience - Experience in working with website optimization tools for A/B and multivariate testing, e.g. Google Website Optimizer, Visual Website Optimizer, Optimizely, Maxymiser, etc.

Key Behaviors

  • Enthusiastic and self-motivated, with the ability to lead projects proactively
  • Meticulous attention to detail, with an overall passion for continual improvement
  • Innovative and creative, with a logical and methodical approach to problem solving
  • Credible and articulate, with excellent communication, presentation and interpersonal skills
  • Inquisitive thinker with a strong analytical approach to marketing.

CQL offers an excellent benefits package to full-time employees including medical, dental, vacation, as well as many other benefits. CQL is an equal opportunity employer (EOE) and strongly supports diversity in the workforce.

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Software Developer

We are seeking this role for either our Grand Rapids or Ann Arbor locations.

Position Requirements

  • CQL is seeking software developers who have a passion for creating the next ‘Big Thing.’

Overview

Are you someone who thrives in an environment where your passion for using the latest technology is supported by opportunities to utilize those skills with varying client projects? A place where you can be challenged to take complex issues and create simple, elegant solutions? A place where you have the flexibility to have a life in addition to working hard and having fun? This is the kind of company we want for our team at CQL, and if those things sound compelling to you, then you are probably the kind of person we are trying to find.

Your Focus

These are the kinds of things we can promise you about your job at CQL:

  • Be able to employ your passion for creating excellent customer experiences
  • Work with an awesome team of the best design thinkers, software craftsmen, growth hackers and business explorers
  • Deliver global custom solutions, integrated mobile applications, enterprise business intelligence solutions and software ventures
  • Solve difficult problems and delight the customer
  • Be part of a community of developers constantly looking for ways to improve their coding knowledge, productivity, and experience through processes, projects, and mentorship

Your Skills

You are a creative thinker who can demonstrate your skills and talents designing systems and writing great software.

  • Strong .NET skills (ASP.NET, C#)
  • 3+ years of structured programming experience with software development languages/platforms such as C#, ASP.NET, ASP.NET MVC, Objective C, C++
  • Proficiency in industry standards, such as Web Services, JSON, JavaScript/jQuery, and XML. Experience utilizing frameworks like AngularJS a plus
  • Experience with MVC and Object Oriented Programming concepts
  • Excellent interpersonal skills with the ability to communicate effectively at both a business and technical level
  • A working knowledge of version control systems
  • Strong written and verbal communication skills
  • A self-motivated and focused disposition with a positive outlook and excellent organizational skills
  • A Bachelors degree (technical certifications such as MCSD are a plus)
  • Experience with Microsoft technologies such as LINQ, MVC, and WPF is a plus
  • Ability to work in Agile development environments

CQL offers an excellent benefits package to full-time employees including medical, dental, vacation, as well as many other benefits. CQL is an equal opportunity employer (EOE) and strongly supports diversity in the workforce.

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DBA / SSIS / SSRS Developer

We are seeking this role for either our Grand Rapids or Ann Arbor locations.

Position Summary

CQL, Inc. is seeking a DBA / SSIS / SSRS Developer with experience monitoring, testing, tuning, and developing systems. You will work with clients across a variety of industries helping them analyze and improve their business.

Responsibilities

  • Monitor and review SQL server performance
  • Test and tune SQL queries
  • Develop database designs
  • Implement SSIS packages
  • Create SSRS reports
  • Collaborate with other developers to put together SQL solutions for larger projects

CQL offers an excellent benefits package to full-time employees including medical, dental, vacation, as well as many other benefits. CQL is an equal opportunity employer (EOE) and strongly supports diversity in the workforce.

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BI - SSAS/DAX Developer

We are seeking this role for either our Grand Rapids or Ann Arbor locations.

CQL, Inc. is seeking a BI - SSAS/DAX Developer with experience in model analysis, design and reporting. You will work with clients across a variety of industries helping them analyze and improve their business.

  • Develop analytics model based on customer needs
  • Create measures / developer SSRS – Power BI dashboards with DAX
  • Test and tune DAX model and trouble shoot with clients
  • Monitor and review SQL server performance
  • Test and tune SQL queries
  • Develop database designs
  • Implement SSIS packages
  • Create SSRS reports
  • Work with other developers to put together SQL solutions for larger projects

CQL offers an excellent benefits package to full-time employees including medical, dental, vacation, as well as many other benefits. CQL is an equal opportunity employer (EOE) and strongly supports diversity in the workforce.

Contact Us

Interested in Joining Our Team?

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