Most brands don’t have one contract renewal date. They have five: commerce, marketing, POS, OMS, service. They’re almost never aligned, and that single fact drives the sequence, cost, and change-management load of your entire migration.
Hear from CQL’s Tom Font (VP of Sales), Sue Hunter (VP of Strategy), and Reagan Boone (VP, Solutions Consulting & Architecture) as they walk through how to plan a replatform as what it really is: a date-driven program where the renewal date is the fixed point everyone works backward from.
What You’ll Learn:
- The three contract windows and what’s realistic in each
- 24+ months, 12 to 24 months, and under 12 months
- Where to start and the biggest risk in each window
- Seven things that eat your lead time
- Internal approvals, peak blackouts, dual-run overlap, third-party integrations, and more
- Why a 24-month runway is really 11 months of working time
- Three real migration paths, drawn from real client examples
- One clean cutover with coterminous contracts
- Moving marketing first when commerce isn’t up for renewal
- Sequencing waves across multiple brands and platforms
- What’s usually not in scope
- Field observations on renewal timing
Watch on demand. Register for instant access to the full 40-minute session.
