We are known in the industry as the team that implemented the largest Commerce Cloud re-platform project in Salesforce’s history. Commerce Cloud and CQL will work with you to get your e-store equipped with integrations, language and currency support, and payment gateways so you can get selling products globally, quickly. It's what we do.
Our strategists help you build Commerce Cloud roadmaps, our experience designers help you design pathways to purchase and our software engineers integrate custom applications and configurators.
With our 20+ years heritage in custom software we don't shy away from the hard stuff. We enjoy getting Commerce Cloud to bend and flex to your brand and customer experience.
Be in control over your product inventory with the ability to manage core product meta data like descriptions, keywords, content slots, and technologies). Manage variant groups like stock number, gender, color, size type, images and beyond. Build and export Salesforce catalog files including multiple currency pricing files.
Capture user feedback with a robust product reviews engine that allows customers to submit product star, performance, style, and durability ratings. Administrators have the ability to manage, monitor, and approve customer submitted data. Build customer relationships by opening a line of communication with customers through public or private review responses.
Enhance the customer experience with a configurable recommendations engine. Administrators can build rules for each recommended product placement within the site such as the cart, confirmation page, emails, and product page. Rules can be configured based on: availability, brand, category, features, price, type, and so on. JSON is utilized to place recommended products on a page without causing delays or sacrificing Commerce Cloud processing power.
Collect valable data from customers with a simple data collection system that accepts any data from remote sources which can be stored and exported for other uses. Customer data can further be collected by creating surveys, product registrations, and event signups. Display data metrics as well as integrate with outside data intelligence tools through secure exports.
Commerce Cloud has a centralized place to share large files through a web browser or FTP folders. The user-friendly interface allows easy searching, browsing, sharing, and downloading of large content files. Content is easily administrated to securely separate different groups within a brand or division.
Give customers the power to navigate and customize thousands of product variations and combinations creating a style that is specific to their liking. Configurations are able to be purchased and shared with others.
Administrators have control over sharing options of multiple configurable components. Product configurator features and functions integrate with backend inventory levels as well as Order Management Systems and directly to the ERP system for fulfillment.
CQL has implemented ecommerce and digital marketing platforms for some of the world’s most important brands. And now as one of the Commerce Cloud team, you can leverage the power of this SAAS model and have the brand experience you want for your customers.
— Commerce Cloud Business team
With our strategy, technology and design experts at your table, we seek the balance between innovation and manageability. Our project managers ensure we communicate platform limitations, understand curation tools and clearly define the third party integration & data transfer requirements.
We are not a launch-and-leave team. Our service team stays alongside your team to make sure that seasonal changes, pricing updates and campaigns are managed every day.
Our support team manages the changes for 14 brands worldwide with a comprehensive ticketing and support process; strategists, architects, developers and UX designers at your fingertips.
If your analytics illuminated what’s hot (or what is not) or if an A/B test tells you to re-aim your promotions, or you are ready to enable Apple Pay after your launch, we are there for you.
Always feeling like you are waiting for your development team’s availability to launch a new product, promotion or change to your ecommerce store? Our team’s approach, comprehensive ticketing process and 15 years of experience in managing support for global companies can take the burden out of your Commerce Cloud support work.