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digital strategy leads Lubrizol to game changing laboratory management system and IOS App

iOS Business App Custom Software System Lubrizol by CQL iOS Business App Custom Software System Lubrizol by CQL

A New Way to Look at a Laboratory Information Management System (LIMS)

As a world leader in the synthetic lubricant industry, Lubrizol wanted to couple their technical resources with a service-oriented lab process.

The goal was to easily share trend data with key accounts and OEMs, create lead management processes that tied test data with distributors, and develop new services for other’s products and ongoing service agreements.

Since the testing of oils and lubricants tells a lot about a compressor or pump’s performance, this project focused on rebuilding the lab management system and customer facing website into a platform that would improve proactive communications with customers and distributors.

iOS App and Custom Business Software Design Lubrizol by CQL iOS App and Custom Business Software Design Lubrizol by CQL

Customer-Centric Lab Testing Started with a Roadmap

Our software engineers had been working with a division of Lubrizol for years. It was this relationship that brought in our strategy and design team at the start of the project to help envision a way to innovate the customer experience.

Our envisioning process engaged Lubrizol’s team to define the core features and business targets. From there we created a tactical scope and identified business opportunities with a one, three and five-year roadmap.

The Outcome? A LIMS System and iOS App that Changes the Game:

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Infographic Digital Strategy Illustration Lubrizol by CQL Infographic Digital Strategy Illustration Lubrizol by CQL
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Mobile Business Data Visualization App Lubrizol by CQL Mobile Business Data Visualization App Lubrizol by CQL

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