Business leaders all hear it; not enough conference rooms for big groups but they can see most are only occupied by two people. Department managers asking to expand work-team areas, at the same time employees asking to work remote. To these leaders, they only hear the problems with no way to make a good decision.
Thankfully, Herman Miller knows the numbers: 77% of the time private offices are unoccupied. 60% of the time workstations are unoccupied. Conference rooms are only used at capacity 20% of the time. This data is now available to Herman Miller’s workplace experts because of the Space Utilization technology CQL built for them.
Working with some of the largest companies in the world, the Herman Miller Performance Environments team tracks data with small, wireless sensors attached to furniture. The sensors transmit data so clients can measure, track, and study space usage.
Every ten seconds, the sensors determine if the space is in use. And in the case of conference rooms, how many people are in the room. This information is transferring via cell technology to an IoT hub and then to a custom Microsoft SQL analysis engine. Workplace Experts can show customers in near-real time how the space is being used.
Global customers of Herman Miller can determine data points like peak use times, unused times and overall utilization by building, conference room, common area or even individual workstation. Queries and reports can be developed by department, room, floor or campus location.
Yep, the data architecture had to be designed to scale.