company | services | clients | news | webmail  
 

Application Development

Enterprise-wide Computing
B-to-B and ROI
Content Management
Scaleable Commerce Solutions
Enterprise Mapping Solutions

Hosting Services

Data Center
Microsoft® FrontPage®
Hosting Fees

Glossary of Terms

Access logs for seeing who visits your site

Access logs record data about who visits your site. The logs include information such as the referrer, IP address, and type of browser. You can specify the number of days logs are kept before they are deleted.

 
Backups and restores
A snapshot is a record of your web site at a particular point in time. Daily snapshots are taken of your web site. When needed you have the option of restoring files from any of this snapshots. Snapshots are kept for 30 days before being recycled. Fees may be charged depending on the reason for the restoration.
 
Data transfer (bandwidth)
Whenever a visitor comes to your site, data is sent from our web servers to your visitor's computer. This data can be composed of web pages, images, movies, sound files, programs, compressed files, or anything else on your site that can be viewed or downloaded by visitors. All this requested data added together equals your total data transfer. The more visitors you have, the higher data transfer limit you'll need. You can always buy additional data transfer as your site grows. As bandwidth usage increase so does the hosting fee. For total monthly transfers up to 500 MB the monthly fee is $32.50, from total monthly transfers between 500 MB and 1 GB the monthly fee is $70.00. For transfers fees for monthly transfers over 1GB please contact us.
 
Default delivery
Allows you to collect mis-addressed messages (e.g., wrongname@your-name.com) and have them delivered to a specific email account like you@your-name.com.
 
Disk space for storing files
Your web site consists of text, graphics, sound, or video files that occupy disk space on a server. If you already have this data on your computer, check the combined size of those files to help you select a hosting package with enough or more disk space. You can always buy additional disk space as your site grows.
 
Domain name
A domain name is also called a web address. Like a memorable street address, it can help people find you online. You can register your own name, your company's name, key words to describe your business, or even a short phrase - whatever will make your web address easy to remember for your friends or customers. Once your domain is registered, you can build a public web site at your own web address (e.g., www.my-domain.com) and create a personalized email address (e.g., me@my-domain.com).
 
Email accounts
Create multiple email accounts for yourself, friends and associates with your own domain name, such as you@your-name.com, business@your-name.com, and family@your-name.com. The standard package provides five email accounts for your domain name through CQL.
 
Email forwards
Email forwards enable you to have email messages redirected to a specific email account. For example, you can set up the email account sales@your-name.com to forward all messages to your account you@your-name.com. These forwards can be added or deleted at any time.
 
Email storage
When you receive email, the messages occupy disk space on a server. The more email you get, the more storage space you need. CQL Web Hosting includes 25 MB of email storage space per account.
 
Web email
While on the road or away from your desk you can remain connected with your email via your own web interface. Using the web email you can send and receive email from anywhere an Internet connection is available.
 
Error pages

You can create personalized error pages to end visitor confusion and direct people to new pages. A "404 not found" page is displayed when a visitor tries to view a page that doesn't exist or has been moved. Instead of a generic "page not found" message, you can tell visitors where an old page has moved and how to find the new content. A "401 authorization required" page is only displayed if you have set up a password-protected area for your site and a visitor enters the wrong login information. A custom error message can help visitors enter the correct login information.

 
FrontPage®
Microsoft® FrontPage®, is a software program for creating and managing web pages. You can work exclusively in the familiar Office® interface without having to program, or take direct control of your HTML code. FrontPage 2002 supports collaborative web authoring and more.  CQL is a Microsoft certified Frontpage Provider.
 
FTP for putting files on the server
FTP stands for File Transfer Protocol. FTP is a convenient, easy way to send multiple or large files across the Internet. It is a very useful tool for building and editing your web site. Simply use an FTP client to access your CQL Web Hosting web site and load new pages and images.
 
Gigabyte
A byte is the smallest unit of data measurement in computers. The following conversions give you an idea of how big a gigabyte is:
1000 Bytes (B) = 1 Kilobyte (KB)
1000 Kilobytes (KB) = 1 Megabyte (MB)
1000 Megabytes (MB) = 1 Gigabyte (GB)
CQL Web Hosting uses megabytes and gigabytes to measure data transfer.
 
Megabyte
A byte is the smallest unit of data measurement in computers. The following conversions give you an idea of how big a megabyte is:
1000 Bytes (B) = 1 Kilobyte (KB)
1000 Kilobytes (KB) = 1 Megabyte (MB)
1000 Megabytes (MB) = 1 Gigabyte (GB)
CQL Web Hosting uses megabytes to measure disk space.
 
Monthly service fee
CQL Web Hosting packages are offered for a low monthly fee, invoiced to you monthly, quarterly or annually - it's your choice.
 
One-time setup fee
In addition to a monthly service fee, CQL Web Hosting packages require a one-time fee to set up your account. This fee will be invoiced to you. This fee has been waived.
 
ASP/MySQL
ASP is a widely-used, general-purpose scripting language that is especially suited for web development and can be embedded into HTML. ASP allows you to do many of the same functions as C and PERL - connecting to a database, reading and writing files, etc. MySQL® is considered the most popular open source database in the world. Fast and powerful, it is perfect for high-traffic, heavy-load sites. Using ASP scripting to read and write to your MySQL database gives you ultimate control of your site. The use of ASP is included with your hosting at no additional cost.  MySQL does require additional monthly fees but it does not require the additional licensing that Microsoft SQL Server requires.
 
SQL Server
Microsoft SQL Server® is a proven and powerful database perfect for high-traffic, heavy-load sites requiring security, dependability and flexibility. We are experts at developing on the SQL Server platform and can utilize its functionality to enhance your web application. Microsoft SQL Server requires proper licensing before it can be used on any website.
 
POP and SMTP email access
You can receive your you@your-name.com email from your favorite email program (such as Outlook or Eudora) via POP and SMTP. SMTP, or Simple Mail Transfer Protocol, is a protocol for sending email messages between servers over the Internet. Post Office Protocol (POP) is a protocol used to retrieve email from a mail server. You must use the SMTP services of your connectivity provider to send email. We can show you how that works.
 
Search
You can place a customized search engine on your site so visitors can easily search for information on your site. You can customize the search box as well as the results page.
 
SSL - Secure Socket Layer
SSL is an accepted standard for transferring information securely across the Internet. It encrypts data passed between the server and the browser, so that unauthorized parties cannot interpret sensitive, confidential or personal information, such as a phone number or address.  The SSL certificate must be purchased separately and fees for setup will be incurred.
 
Techical support
Technical phone support is available during normal business hours, 8:00 am to 5:00 pm EST. If you have a question or need help, the priority email form sends it directly to our Customer Care associates for prompt follow-up and resolution.
 
Vacation responders
All your email accounts can be set up to automatically respond to incoming messages. This is a good feature to use if you're on vacation, if you don't check your mail frequently, or if you would like to create an automated response to frequently asked questions, such as pricing or hours of operation.
 
WebTrends reporting
WebTrends reporting is available at an additional cost for reviewing traffic on your site. This thorough report provides detailed information, along with supporting graphs and charts which allows you to track how many people are visiting your site, your most popular pages and much more.